Formal and informal learning opportunities in government organisations: Experiences of public sector employees from six Asian nations

Author/s: Intan A. Mokhtar

Edition: Volume 50, Number 2, July 2010

Summary: Lifelong learning and professional development have been the focus of government organisations after the 21st  century was declared the ‘learning century’, amidst the impact of globalisation and growth of knowledge-based economies. Although lifelong learning and professional development opportunities are available in most government organisations, the conditions for civil servants to take up such opportunities differ across organisations and, even more so, across countries. In addition, the expectations of learning and development from such opportunities also vary, with some organisations focusing on specific work-based competencies, others on formal education and qualifications. However, lifelong learning and professional development in government organisations seldom include informal learning, which forms a part of daily leisure time yet involves human capital enhancement that indirectly impacts work performance. Informal learning, which is facilitated by individual information literacy competencies that involve information search, retrieval, evaluation and use in varying contexts, is largely for personal development rather than economic efficiency, but is equally important in developing effective individuals and knowledge workers. In this exploratory study, semistructured interviews were conducted with 18 civil servants from six Asian countries to elicit their experiences with regard to lifelong learning policies and professional development opportunities in their respective government organisations, expectations of learning and development from such opportunities, as well as provisions for informal learning opportunities. Shared characteristics as well as distinct differences across the interviewees’ organisations and countries are discussed. Finally, recommendations based on these similarities and differences are made specifically to encourage government organisations to review existing lifelong learning policies and professional development opportunities available to civil servants.

Keywords: lifelong learning, informal learning, formal learning, government, learning century, professional development, work-based competency, Asian, policies

Facebooktwitterlinkedinmail  Share a copy of this abstract.

This article is part of AJAL, Volume 50_2. The entire volume is available in .pdf for purchase here.